Working in the healthcare industry during COVID19 has not been easy but it has been rewarding. Recently for the vaccine, I led a social media effort to push out before, during, and after video blogging of healthcare workers getting their vaccines on Tik Tok, Instagram & FaceBook stories, and Twitter Fleets. Check out the recognition on Bloomberg for working on this effort:
Implemented use of chatbots to assist with customer service requests, helping us efficiently answer frequently asked questions in a timely manner. This includes setting up the artificial intelligence component used to pick up keywords and assist accordingly.
Recent Facebook Live broadcasts I have managed and led:
Led development efforts for the Healthy Parenting Pitched by Joe DiMaggio Children’s Hospital Podcast
Part of lead team to produce the system’s first news segment dedicated to telling our story and getting news out there: The Memorial Rundown
Managed the production of the system’s first 360 video tour series to help the community feel more familiar with the hospital.